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Field Label
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Utilization Guideline
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Time allocation
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The Time allocation field is used to select the time allocation on which the time was spent. Only the time allocations that are linked to the person’s organisation can be selected.
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Description
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The Description field is used to enter a short description of the time spent. This field is available only when the Description required box is checked in the selected time allocation.
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Request
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The Request field shows the request in which the Time spent field was filled out to cause the time entry to be generated.
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Problem
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The Problem field shows the problem in which the Time spent field was filled out to cause the time entry to be generated.
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Task
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The Task field shows the task in which the Time spent field was filled out to cause the time entry to be generated.
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Workflow
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The Workflow field shows the workflow to which the task belongs in which the Time spent field was filled out to cause the time entry to be generated.
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Project task
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The Project task field shows the project task in which the Time spent field was filled out to cause the time entry to be generated.
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Project
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The Project field shows the project to which the project task belongs in which the Time spent field was filled out to cause the time entry to be generated.
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Date
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The Date field is used to select the date on which the time was spent.
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Start
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The Start field is used to store the start time of the time entry.
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Person
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The Person field displays the person who spent the time.
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Team
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The Team field is set to the team of the person who filled out the Time spent field in the request, problem or task, causing the time entry to be generated.
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Time spent
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The Time spent field is used to enter the amount of time that was spent on the time allocation, request, problem, task or project task.
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Effort class
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The Effort class field is used to select the effort class that best reflects the type of effort for which time spent is being registered. This field is available only when the person, who is registering or updating the time entry, belongs to an organisation that makes use of a timesheet settings in which allocation time tracking is activated and to which two or more effort classes have been linked.
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Cost
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The Cost field shows cost of the time entry. It is calculated by multiplying the time spent by the cost per hour of the person who spent the time.
If the amount is entered in a currency that is different from the currency of the account, this amount is also presented in the currency of the account using the foreign exchange rate of the date specified in the Date field.
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Service
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The Service field is used to select the service for which the time was spent. If only one service is linked to the selected time allocation, then this service is automatically selected and it cannot be changed.
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Customer
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The Customer field is used to select the organisation for which the time was spent. If only one customer organisation is linked to the selected time allocation, then this organisation is automatically selected and it cannot be changed.
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