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Time Entry Fields

The table below lists the fields of the Time Entry form and provides utilization guidelines for each field.

Field Label Utilization Guideline
Time allocation

The Time allocation field is used to select the time allocation on which the time was spent. Only the time allocations that are linked to the person’s organization can be selected.

Description

The Description field is used to enter a short description of the time spent. This field is available only when the Description required box is checked in the selected time allocation.

Request

The Request field shows the request in which the Time spent field was filled out to cause the time entry to be generated.

Problem

The Problem field shows the problem in which the Time spent field was filled out to cause the time entry to be generated.

Task

The Task field shows the task in which the Time spent field was filled out to cause the time entry to be generated.

Workflow

The Workflow field shows the workflow to which the task belongs in which the Time spent field was filled out to cause the time entry to be generated.

Project task

The Project task field shows the project task in which the Time spent field was filled out to cause the time entry to be generated.

Project

The Project field shows the project to which the project task belongs in which the Time spent field was filled out to cause the time entry to be generated.

Date

The Date field is used to select the date on which the time was spent.

Start

The Start field is used to store the start time of the time entry.

Person

The Person field displays the person who spent the time.

Team

The Team field is set to the team of the person who filled out the Time spent field in the request, problem or task, causing the time entry to be generated.

Time spent

The Time spent field is used to enter the amount of time that was spent on the time allocation, request, problem, task or project task.

Effort class

The Effort class field is used to select the effort class that best reflects the type of effort for which time spent is being registered. This field is available only when the person, who is registering or updating the time entry, belongs to an organization that makes use of a timesheet settings in which allocation time tracking is activated and to which two or more effort classes have been linked.

Cost

The Cost field shows cost of the time entry. It is calculated by multiplying the time spent by the cost per hour of the person who spent the time.

If the amount is entered in a currency that is different from the currency of the account, this amount is also presented in the currency of the account using the foreign exchange rate of the date specified in the Date field.

Service

The Service field is used to select the service for which the time was spent. If only one service is linked to the selected time allocation, then this service is automatically selected and it cannot be changed.

Customer

The Customer field is used to select the organization for which the time was spent. If only one customer organization is linked to the selected time allocation, then this organization is automatically selected and it cannot be changed.