Survey

Surveys can be created to let users of a service rate that service. Each survey can consist of a number of questions that can be answered by either a 1 to 5 star rating or a text. If a survey does not contain at least one star rating question, the responses to this survey will appear in the ‘Partial’ tab of the ‘Survey responses’ section of the Analytics console.

A person who has the Account Designer role or the Account Administrator role of an account can maintain the Surveys of that account.

The Survey Fields page provides field utilization guidelines for each field of the Survey form.